FINDOMESTIC

The most intelligent multi-channel communication for your Customer Management

Findomestic Bank specializes in household credit for the purchase of goods and services for private use. It was founded in 1984 as a financial company on the initiative of Italian and French Credit Institutions. It has always partnered with its customers to help them implement projects to improve their quality of life, making credit accessible and responsible, and becoming socially and economically beneficial to the country.

Needs:

  • Inform the customer about an unpaid invoice/installment.
  • Verify that the invoice was delivered correctly.
  • Collect feedback about the will/impossibility to pay the invoice.

 

Solution

Credit Reminder >>
The Credit Reminder service fully met the customer's needs.

Advantages

  1. Rapid contacts.
  2. High percentage of customer retention.
  3. Possibility to speed up the soliciting process.
  4. Improvement in collections.
Findomestic

"Findomestic has always partnered with its customers to help them implement projects to improve their quality of life, making credit accessible and responsible, and becoming socially and economically beneficial to the country. To achieve excellence in its Customer Care and Customer Support, Findomestic chose the Credit Reminder and Collection solution of Your Voice."

Contact Us

Via Mecenate 76/45 20138 Milano (MI)
+39 02 509061

Registered Office

V.le Lombardia 32, 20131 Milano (MI)

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