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Suite Visual
Payments, communications, customer care and appointments: how can I simplify all my company's processes? If you are looking for a system to effectively manage all your company's processes, we have the perfect solution for you.
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SUITE VISUAL

A new channel for managing automated communications with your customers and interactions with a “click”

It allows you to manage different communication processes with the customer

Even in self care mode, via the mobile tool.

An innovative solution

which promotes customer interaction by facilitating the communication model.

A contact channel

that leverages the potential of your customers' smartphones: from data and document exchange to geolocation.
App features

ADVANTAGES AND BENEFITS

With the Visual Suite, you can change the way you manage customers by taking advantage of the capabilities of their smartphone for different communication needs. The visual interaction mode lets you share documents, send photos, and geolocalize the customer. A 'smart' way to interact with your audience and stimulate their curiosity with messages with eye-catching, intuitive graphics that help simplify your information requests.

The visual service that can be activated:

SMS

SMS

Send an SMS with a link that directs customers to a communication or request.
IVR

IVR

Start with a voice message via IVR with the subsequent sending of a link to interact in visual mode.
mobile
Telephone Contact

Telephone Contact

During a telephone contact, an operator can use a web portal to activate a visual process for sending or acquiring data and images.

DATA ACQUISITION

Reduce your customer data acquisition time and simplify the information management process.

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APPOINTMENTS

Make your customer appointments management more efficient. Send a promotion via the digital channel and immediately ask to schedule a meeting at one of your sales points. The system can be synced with corporate systems and personal calendars.

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PAYMENTS

Send a link to your customers to remind them of a missed payment and guide them to make the payment in only a few clicks

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CSI

Improve the effectiveness and response rate of your customer satisfaction surveys thanks to an agile, intuitive system.

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PRIZES AND CONTESTS

Stimulate your customers' interaction with the company. Involve them in loyalty programs, contests, and promotional initiatives using compelling visual graphics.

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AUGMENTED REALITY

Our solutions also enable a virtual contact experience, accompanying the customer to your physical sales point.

REALTA' AUMENTATA

Are you interested? Write us for more information!

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Via Mecenate 76/45 20138 Milano (MI)
+39 02 509061

Registered Office

V.le Lombardia 32, 20131 Milano (MI)

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