THE AUTOMATED SOLUTIONS OF YOUR VOICE
The most effective and reliable cloud systems for managing relationships with your customers.
Have you ever considered what benefits your company could derive from the automation of certain communications? How many processes can be sped up and managed effectively?
Thanks to twenty years of experience in multi-channel interactive communication services, Your Voice offers solutions designed to help companies with their communication processes, personalizing the contact experience based on specific customer needs.
Some examples? An automated system can manage:
- verification of master data
- the request for data to activate certain services
- the solicitation of overdue invoices
- appointment reminders
- the deadlines of a subscription, policy, or contract
- the communication of a problem's resolution
There are several methods: outbound (automated company-customer message) with user interaction via a phone's keyboard, or inbound, delivering an automatic message to the customer when he contacts the company.
What are the advantages? They are quite clear, thanks to all our customers who have placed their trust in us: more time and resources to manage core activities, greater process effectiveness, and a clear view of the performance of the activities managed by our solutions.
All of Your Voice's automated solutions are delivered in the cloud and include a pay-per-use payment model.