Your Partner in
Digital Business Transformation

Business cloud services for multichannel communication, digital payments and data protection

The ally of every business,
from SMBs to global enterprises

Established in 1999, Your Voice supports the Digital Transformation by offering interactive and multichannel cloud communication services:

  • Cloud Contact Management
  • Cloud IVR & Voice Self-services
  • Mobile & Visual Customer Experience
  • Digital Payments & Wallet Services
  • Data Protection, Smart Audit

 

CLOUD CONTACT MANAGEMENT

Multichannel Cloud Contact Management

Manage multichannel communication between companies and clients. Business operators are active in a matter of minutes, without limits or download required.

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CLOUD IVR & VOICE SELF-SERVICES

Cloud IVR & Voice Self-services

Create 24hr phone automation services that improve resources management and speed-up in/outbound interactions.

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Mobile & Visual Customer Experience

The service that boosts marketing, sales, and customer care services thanks to our vertical Web Apps. Browse our many templates!

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Digital Payments & Wallet Services

PayPlus+ manages multichannel payments, mobile and digital, but also wallet and token services. Our solutions are PCI DSS 3.2 certified.

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Data Protection, Smart Audit

Securely manage personal and transactional data: Full GDPR compliance, storage, encryption, anonymization, and access trackings.

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Business Partnership

Your Voice's services enable TLC, ISV, System Integrator and Consultant companies to differentiate amongst their competitors in terms of re-selling opportunities, distribution, or integration::

  • Your Voice commitment to the indirect channel
  • zero-hastle phone infrastrcture
  • Great scalability and full integration of the services
  • Extremely short time-to-market
  • Pay-per-Use model and aggressive pricing

 

SETUP

Average setup time for new  Cloud Contact Manager services is 5-10 days. Training takes only 2-4 hours.

API

All Your Voice services and features are available via API. CRM, PBX, CTI, ERP, etc. systems are easily integrated.

CUSTOM WORKS

Standard or custom solutions depending on your processes (markting, sales, customer care), market, or multichannel (voice, data, video) requirements.

AVERAGE YEARLY VOLUME


MULTICHANNEL INTERACTIONS MANAGED

66

Million

N° TRANSACTIONS MANAGED

6,5

Million

TRANSACTION VALUE MANAGED

35

Million €

Clients

  • Agos

  • Aioi Nissay Dowa

  • Ali Group

  • Aran

  • Arredissima

  • BCC Credito al Consumo

  • BonPrix

  • BricoBravo

  • BW Flexible Systems

  • Candy

  • Clesp

  • Cordenons

  • Crif

  • DHL

  • DMCShop

  • Domestic & General

  • Edison

  • Egea

  • Enegan

  • Enel

  • Exergia

  • Fastweb

  • Fiditalia

  • Findomestic

  • Geox

  • Gruppo Comet

  • Gruppo Sicura

  • Homepal

  • Intesa Sanpaolo

  • Ismea

  • Monclick

  • Mondial Casa

  • Mondial Forni

  • Nice

  • Nival Group

  • Piovan

  • Prelios

  • Quixa

  • RTL

  • Saf-Fro

  • Samsung

  • Sedamyl

  • Sime

  • Sky

  • Smeg

  • Sorgenia

  • Subito

  • Vodafone

  • Voyage Privé

  • Wind Tre

  • Zurich

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