Services

Digital Business Transformation means creating or innovating existing or new business processes that leverage "Data-Driven Economy". In a nutshell, companies use data to interpretate the evolving market needs, in order to better engage leads and clients in a more efficient multichannel approach.

Digital Transformation services for SMBs and big players

We develop highly scalable, customized, integrated Cloud services that enhance the efficiency and quality of Marketing, Sales, Customer Care, Credit Management processes of our Partners and clients. During 2018 we managed:

  • 66 Milion multichannel interactions
  • 86 Milion minutes of conversations
  • 6,5 Milion of transactions
  • 35 Milion € transacted
Cloud Contact Manager

Cloud Contact Manager

Web dashboard that manages all multichannel communications between companies and customers

in/outbound calls, IVR, SMS, Email, Live chat, Chatbot, Mobile web app, Video streaming.

Cloud IVR & Voice Self-service

Cloud IVR

Telephone services for informative or provisional purposes, available 24/7.

Configure IVR services in a few minutes; from scratch or using templates thanks to the "Designer" module, ZERO CODING required.

Mobile & Visual Customer Experience

Visual CX

Mobile web app optimized for marketing, sales and customer care processes

Higher conversion rate compared with native apps, no need to download/install them.

PayPlus+ Digital Payments

PayPlus+

PayPlus+ is PCI DSS 3.2 certified as Service Provider to securely manage payments

It is integrated with main Processors, Acquirers and Wallets; It includes Smart Contract, Fraud Detection and Anti-Bot functionalities.

Data Protection: Cloud Data Manager

Cloud Data Manager

Digital Transformation is useless without data protection.

State-of-the-art encryption, anonimization, tracking. The Smart Audit version is available and laverages Blockchain technologies.

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