CREDIT COMPANY
The procedure for the recovery of credit in the case of delayed payment is generally based on a reminder letter.
In most cases, this is sufficient to solve the question, and the customer pays the sum due in the space of a few days. However, the staff workload and the financial costs involved can be considerable for companies working in the field of consumer credit.
The Credit Reminder service operated by Your Voice E-CO adds efficiency, speed and economy to a strategic process. The consumer is contacted by phone, informed of the delay in payment, and invited to provide an explanation for the delay by using the phone keypad. The information supplied is processed almost immediately by Your Voice, so that the company is able to keep customers' payment situations continuously updated.
