• Cloud Solutions

    A wide choice of cloud solutions, modular and scalable, which does not require investment in Hw and Sw.

     

  • Business Process Automation

    An advanced system for managing communications in a dynamic way, according to rules and mix of preset channels.

     

  • Competence Center

    We provide you the best technologies and a 360 ° consultancy included in the service.

     

  • Multichannel Platform

    We reach your customers with a unique mix of channels thanks to a proprietary platform Sw of first level.

     

  • KPI & Advantages

    Advanced reporting systems and business intelligence to improve communication processes and support your business decisions.

     
  • Cloud
    Solutions
  • Business
    Process Automation
  • Competence
    Center
  • Multi-Channel
    Platform
  • KPI &
    Advantages

Improving your communications
with customers

Your Voice is the leading national organisation of Cloud multi-channel,
automated and interactive communication services.

We improve the productivity and efficiency of your customer management,
contact center, and business processes.

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CUSTOMER MANAGEMENT

Your Voice has developed effective and automated Cloud solutions for smart multi-channel customer management.

Your Voice offers 3 suites for integrated multi-channel management of customer relationships: Customer Care, Reminder & Collection, and Quality & CSI

CUSTOMER MANAGEMENT

Your Voice offers 3 suites for integrated multi-channel management of customer relationships: Customer Care, Reminder & Collection, and Quality & CSI.

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PROACTIVE ENGAGEMENT

Your Voice supports corporate sales & marketing with solutions to manage promotions, cross-sell & upsell actions, and multi-channel contests.

The Marketing & Sales suite comprises various solutions aimed at proactively engaging customers and creating solid leads for companies.

PROACTIVE ENGAGEMENT

The Marketing & Sales suite comprises various solutions aimed at proactively engaging customers and creating solid leads for companies.

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CONTACT SOLUTIONS

Your Voice develops Cloud systems to manage inbound customer calls, in self-care mode and on a 24/7 basis, while providing customers with ongoing support and timely information.

The Cloud Services suite comprises advanced solutions for contact center management and IVR systems for immediate management of customer interactions, including via chat services or voice transfer to an operator.

CONTACT SOLUTIONS

The Cloud Services suite comprises advanced solutions for contact center management and IVR systems for immediate management of customer interactions, including via chat services or voice transfer to an operator.

Companies that have chosen Your Voice

Business opportunities

Become a Your Voice partner:
Your success is our success!

Discover pre-configured Cloud solutions for multi-channel communication
for ICT operators.

Become a Partner

Video & Presentations

CLOUD EVOLUTION

Discover our multi-channel Cloud solutions,
to create smart communications for
your customers.

Learn more >>

News & Events

DIGITAL INNOVATION

Your Voice will support the 2014/2015 research efforts of the Multi-channel Observatory of the School of Management at the Politecnico di Milano

Learn more >>

The our offices

©2014 Your Voice S.p.A.
Via Mecenate 76/45
20138 Milano (MI)
P.iva: 12697940158 - Capitale Sociale: Euro 232.365,28 i.v.

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